Terms of service

Terms & Conditions

Last Updated: 13 February 2026
Website: https://viiraethnichouse.com/

These Terms & Conditions (“Terms”) govern your use of this website and the purchase of products from Viira Ethnic House (“Company,” “we,” “us,” or “our”). By accessing or using our website, you agree to comply with these Terms.

If you do not agree, please do not use our website or services.

1. Eligibility

By using this website, you confirm that:

You are at least 18 years old, or using the site under parental supervision
You are legally capable of entering into binding contracts
All information provided is accurate and complete

2. Products & Services

We offer ethnic wear, apparel, and related fashion products through our online store.

We reserve the right to:

Modify or discontinue products without notice
Limit quantities available for purchase
Refuse service to anyone for any reason

Product colors and designs may vary slightly due to lighting, photography, or screen settings.

3. Orders & Acceptance

When you place an order:

You are making an offer to purchase
Orders are subject to confirmation and availability
We may cancel or refuse orders due to pricing errors, stock issues, or suspected fraud

Order confirmation emails do not guarantee acceptance.

4. Pricing & Payments

All prices are listed in INR unless stated otherwise
Prices may change without notice
Taxes, shipping, and additional charges are calculated at checkout

Payments are processed securely via third-party payment gateways. We do not store your full payment details.

Accepted methods may include:

Credit/Debit Cards
UPI
Net Banking
Wallets
Shopify-supported gateways

5. Shipping & Delivery

We aim to dispatch orders within the timeframe mentioned on the website.

However:

Delivery timelines are estimates only
Delays may occur due to logistics or external factors
We are not liable for courier delays once shipped

Customers must provide accurate shipping details. Incorrect addresses may lead to failed deliveries.

6. Returns, Exchanges & Refunds

Returns and exchanges are subject to our Return Policy.

General conditions may include:

Requests within a specified number of days after delivery
Unused, unworn, and original packaging
Proof of purchase required

Refunds are processed to the original payment method within a reasonable timeframe.

Certain items (sale items, customized products, intimate wear, etc.) may be non-returnable.

7. User Accounts

If you create an account:

You are responsible for maintaining confidentiality
You are responsible for all activity under your account
Notify us immediately of unauthorized use

We may suspend or terminate accounts that violate these Terms.

8. Intellectual Property

All website content, including:

Images
Logos
Designs
Text
Graphics
Product photography

is owned by or licensed to us and protected by copyright and trademark laws.

You may not copy, reproduce, distribute, or exploit any content without written permission.

9. Prohibited Use

You agree not to:

Use the website for unlawful purposes
Violate intellectual property rights
Transmit malware or harmful code
Attempt unauthorized access to systems
Interfere with website performance

Violation may result in termination of access and legal action.

10. Third-Party Services

Our website may integrate third-party tools (payments, analytics, apps, shipping partners).

We are not responsible for:

Third-party services
Their privacy practices
Their performance or downtime

Your use of those services is governed by their own policies.

11. Limitation of Liability

To the maximum extent permitted by law:

We are not liable for:

Indirect or consequential losses
Delays in delivery
Loss of profits or data
Website interruptions or technical errors

Our total liability shall not exceed the amount paid for the product purchased.

12. Indemnification

You agree to indemnify and hold us harmless from claims, damages, or expenses arising from:

Your misuse of the website
Violation of these Terms
Infringement of third-party rights

13. Privacy

Your personal data is handled according to our Privacy Policy. By using our site, you agree to those practices.

14. Termination

We may suspend or terminate your access without notice if:

You breach these Terms
We suspect fraudulent or abusive behavior

15. Governing Law

These Terms are governed by the laws of India.

Any disputes shall be subject to the jurisdiction of courts located in your business’s registered city/state.

16. Changes to Terms

We may update these Terms at any time. Updates will be posted on this page with the revised date. Continued use of the website constitutes acceptance of changes.