Privacy policy

Privacy Policy for Viira Ethnic House

Last updated: February 13, 2026
Website: https://viiraethnichouse.com/

Thank you for visiting Viira Ethnic House (“we,” “us,” or “our”). Protecting your privacy and personal information is important to us. This privacy policy explains what information we collect, how it is used, how it’s protected, and your rights related to that information.

By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information You Provide

We collect personal information that you voluntarily provide when you:

Create an account or log in
Place an order or make a purchase
Subscribe to newsletters or marketing
Contact customer support

Common personal information we collect includes:

Full name
Email address
Shipping and billing address
Phone number
Payment information (handled securely by payment processors)

1.2 Automated Information

When you visit our store, we automatically collect:

IP address
Browser type and version
Device type and operating system
Pages viewed, time spent on pages
Clickstream data (how you navigate our site)

We use cookies, pixels, and similar tracking technologies for this purpose. See Section 6 below.

1.3 Third-Party Data

We may collect information from third-party services, such as social media logins, analytics tools, or advertising partners.

2. How We Use Your Information

We use personal data for the following purposes:

To process and fulfill your orders
To respond to your inquiries and provide customer support
To send order confirmations, shipping notifications, and account alerts
To deliver marketing communications (only with consent where required)
To improve our website and services
To prevent fraud and secure our systems
To comply with legal obligations

3. Legal Bases for Processing (Where Applicable)

If you are located in regions such as the EU, UK, or other jurisdictions with data protection laws, we rely on the following legal bases to process your personal data:

Consent: For marketing emails and communications
Contract: To fulfill orders you place
Legitimate interests: To enhance site functionality and security

4. Sharing Your Information

We may share personal information with:

Service providers: e.g., payment processors, shipping partners, cloud hosting, customer service tools
Third-party apps and plugins integrated into our Shopify store
Legal authorities if required by law, subpoena, or court order
Business partners where you choose to participate in joint promotions

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enable core site functionality
Analyze site usage and performance
Personalize your experience
Deliver targeted advertising

You can control cookie settings through your browser, including blocking or deleting cookies. However, blocking certain cookies may impact your ability to use some features of the site.

6. Marketing and Communications

You may receive newsletters or promotional messages from us if you:

Opt in to receive marketing communications
Have not opted out

You can unsubscribe at any time by:

Clicking “unsubscribe” in email communications
Updating your preferences in your account
Contacting us directly

7. Data Retention

We retain personal information as long as needed for:

Order processing
Legal compliance
Resolving disputes
Internal business purposes

8. Security

We implement industry-standard security measures to protect your personal data, including encryption and secure access controls. However, no online system is entirely secure—risks cannot be fully eliminated.

9. Your Rights

Depending on your location, you may have rights including:

Access, correction, or deletion of your personal data
Restriction or objection to processing
Data portability
Withdrawing consent

To exercise your rights, contact us at the information below.

10. International Transfers

Your information may be transferred to and stored in countries outside your own. Data protection laws in these countries may differ from those where you live.

11. Children’s Privacy

Our services are not directed to children under the age of 13 (or higher age as required by local law). We do not knowingly collect personal information from children without parental consent.